We adhere to the zero defects principle which applies not only to our products, but also to product packaging, accompanying documents and delivery.
Jungbunzlauer is committed to comply with all relevant legal obligations, providing products with the highest levels of food safety and fulfilling our specifications. We constantly assess our quality and food safety systems in order to assure continuous improvement. We systematically review the effectiveness, efficiency and safety of our processes, and we implement preventive and corrective actions where necessary. Third-party audits are conducted on a yearly basis, in order to align with the food safety standards defnied in the FSSC standard. Furthermore, several KPIs (Key Performance Indicator) are defined, e.g. complaints are tracked, investigations are performed and corrective actions are implemented, where necessary. Food safety topics and complaints are reviewed by the management committee every two months during their regular meeting.