We want to provide the best possible service and products to our customers. This means exhaustive quality control in all sectors of the company. We adhere to the zero defects principle which applies not only to our products, but also to product packaging, accompanying documents and delivery.
Our goal is to constantly reduce the number of justified customer complaints and prevent justified complaints with the defect class “Food safety – critical”. Complaints are tracked, investigations are performed and corrective actions are implemented, where necessary.